Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
Poster decreased review rating.

What should have been a routine and ON-TIME brake pad change turned into a $700 nightmare. DO NOT go to these people.

They overcharge for every single part and scare those who are not knowledgeable into purchasing services and parts that are 100% unnecessary. They literally charge at least 4 times the amount of parts that AutoZone sells (I looked up the exact parts on AutoZone's website), and most of those parts we did NOT need.

Never use these guys - do your homework and find someone reputable who won't try to prey on those who aren't as knowledgeable about cars. This business is disgusting and unethical and should be regulated.

Product or Service Mentioned: Brakes Plus Car Part Replacement.

Reason of review: unethical business practices.

Monetary Loss: $550.

Preferred solution: Price reduction.

I didn't like: High markup on parts from advanced auto parts, Bad outcome, Very very poor customer service, Unethical business practices, Overselling.

Company wrote 0 private and 1 public responses to the review from Sep 13, 2017.
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to BrakesPlus #1369935

I did, and they refuse to step in.

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