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have been using this facility once a year for the past 6 years for simple maintenance tasks like oil changes. I had no observed problems with their work.

At the end of March I again had an oil and filter change (I supplied the filter). First off, I was billed for the filter which I supplied and this was corrected when I pointed it out to them. More seriously though there was only a minimal amount of oil put in. When I checked the level after a day of driving (approx 600 miles) the dipstick was dry.

It took a full gallon of oil to bring it to the recommended level. Naturally I was concerned about possible engine damage after such a long period of driving without oil. On completion of my journey I called Brakes Plus to express my concern and to see what they would do about it - unless I return to them with the vehicle (now 17 miles away) - absolutely nothing! Not even an offer to refund me for the cost of the oil which they did not put in during the oil change!

A call to their corporate office yielded similar results.

Based on my experiences with this company, I would not recommend it to any of my friends. I certainly won't be going back with any of my vehicles.

Reason of review: Bad quality.

Location: 860 Warner Rd, Gilbert, AZ 85233, USA

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