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2.4

I paid to pass emissiln and failed three times. When i asked how i can fix my car and you tell me whatbi need, i trust you and ill pay sonce i have so.e extra tax money.

$1,700 later 5 visits in a month span, change my tensioner 4 times, everytime the uh offered and reassured me they will fixnit. So why not take their word and let them fix it. Changed my serpentine belt twoce, my pulley twice, my belt slid off my pulley while driving after they fixed it. Two weeks agobi took it in and told them my wheel shakes violently and i dont feel safe, so what did they do, fixed my tensioner again.

The monday follow i was commuting home from phoenix to goodyear and i had a tire blownout and ripped out all my wires. Now when i called brakes plus they said i was not getting anything from brakes plus. I was hjnd up on by the district manager and yelled at. I called coprorate who called me and this person representing himself as the V.P of brakes plus yelled at me, condoned his district manager to hang up on me.

And without any knowledge of my van history he only told me in an angry loud voice im not getting anything. So $1,700 later brakes plus neglected to listen to the customer especially when they offer free alignment check, they also conduct steering and alignments, rotors, and axels, all of which i mentioned before my accident and they fixed my tensioner. Tha ks brakes plus for taking my money and wating my time. Fyi my family doesnt have money to govother places so when you reassured us you would fix it uou failed to follow your missikn statemeny.

"Here at brakes plus we have two important assests, the employee and the customer. You failed this customer and because your so big it doesnt really matter what i say because you will still make millions a year thanks alot brakes plus dysart and i10 in Avondale Arizona.

Oh i paid 8 bucks for topped of liquids and my power steering which you fixed, was empty and the second time all over my drive way. Nothing from you for that.

Reason of review: Poor customer service.

Location: Oak Hills, California

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there are no BRAKES PLUS in California!

Acey Bjt

The first thing you need to do is find someone who can communicate in the English language with proper grammar and spelling. As for Brakes Plus, I fail to understand just why you continued to go to them after all the work they did on your vehicle with no good results.

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