Brakes Plus Complaints and Reviews

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Brakes Plus
Main address: 6911 South Yosemite Street 80112 Centennial CO
303.221.8600, 303.221.8700, http://brakesplus.com/contact.php
  • 69+1 mobile complaints
  • $27.8K claimed losses
  • $398 average
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I actually work for a brakes plus. And have seen first hand sales of services not needed. They have to make a certain amount of money a day or corporate calls and yells at the manager. Plus the employees don't get paid hourly they get paid by the job so they sale stuff not needed to make money for themselves. Plus they rush through it to get more done which in turn leads to bad work. I see this...

  • Jun 25
  • Service Centers and Customer Services
  • Orlando, Florida
  • Brake Pads Replacement
  • 1

I called the day before and ask them about how much would it be for replacing my brake pads and he said around 150.00, so I thought that wasn't bad.....I went the next day and had them replaced and the bill was 364.00 and they took off 50.00 for the coupon so I payed 314.00. I know I got ripped off. The few days afterward I got a coupon in the mail from valve line for replacing Brakes pad... Read more

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  • Jun 18
  • Service Centers and Customer Services
  • Sun City West, Arizona
  • Engine Replacement
  • 11

brought my car in for awareness of excessive engine vibration. the diagnosis was the replacement of an engine mount for the dollar amount of $300.00 plus some other minor work. The problem still existed, and i returned to register my complaint and was told that my car, which is four cylinders was a normal and accepted occurence, which i suggested otherwise. i have owned this automobile since... Read more

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  • Jun 07
  • Service Centers and Customer Services
  • Omaha, Nebraska
  • Appointment
  • 9

I made an appointment at 9:00am today to have my front brake fixed and do a wheel alignment.The store at 168 @ Maple street let me wait for almost 1 and half hours and my car still sit at the parking lot.When I confronted the store manager and he tried to shift the blame to his technician, because one guy after me came in with possible more lucrative issue with his car and they pulled his car... Read more

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  • Apr 07
  • Service Centers and Customer Services
  • Brake Booster Replacement
  • 12

i had a so called common problem on my ba ford, apparently after a while in this type of vehicle the brake booster doesn"t release back pressure causing the pads to slightly stick on.so i took it in for replacement with a reco booster,and all was fine for a few thousand kays,then i almost was involved in a serious car crash,as the brakes suddenly stopped working-the pedal pressure was there,but i... Read more

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  • Dec 11, 2013
  • Service Centers and Customer Services
  • Brakes And Rotors
  • 21

I had my back brakes replaced on my Volvo 1 month ago. Since that time my rear brakes squeak. I took my car back twice to have them inspect it. They stated that this is just normal for foreign cars. No, not true. I took my vehicle to the dealership (Volvo of Dallas) and they confirmed that the brakes are faulty. I have not been able to recoup any expenses from Brakes Plus. I do not... Read more

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  • Dec 08, 2013
  • Service Centers and Customer Services
  • Grand Junction, Colorado
  • Alternator Replacement
  • 27

My ac was working perfectly when I took my car in but when I picked it up no air would come out of the vents on the dash. I told them and they were very rude and said some things just happen.I took it to another to have it fixed and they said it was very unlikely unless they left the key on and shorted it out. They also cross threaded the bolt into the battery and ruined it. I had to buy a new... Read more

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  • Sep 21, 2013
  • Service Centers and Customer Services
  • Colorado Springs, Colorado
  • Auto Repair Service
  • 1
  • 45

Took my car in for 'free'brake inspection because my steering wheel would shake when I braked hard. They said brakes were fine, but I needed over $1000 of other work. This included new struts, tune up, transmission service. I declined and took my car to another mechanic highly rated as very trustworthy and excellent work. Guess what?! No transmission service needed as I have a sealed... Read more

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  • Aug 22, 2013
  • Service Centers and Customer Services
  • Oil Change
  • 46

Took our 1987 Chevy PU to brakes Plus for a tune up. After a week they still had not yet done anything. Get a phone call and now it needs a complete break job. Okay so a week later we pick it up. Truck is shaking. Take it back and after the guy drives it squealing the tires and all he says oh that's your tires. OK. So we go to Discount Tire and they say well number 1 that back left tire... Read more

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  • Aug 07, 2013
  • Service Centers and Customer Services
  • Camberwell, Victoria County
  • Coupon Deal
  • 53

Used a coupon special deal to have my brakes changed with Brake Plus - Camberwell in May 2013, as usual other items suggested to change and total cost came to $400+. 2 months later front brakes were braking a bit rough, took in to check today. got a scacartic remarks from the manager,David "don't expect a Hyundai to drive like a Mercedez". was told "when you install cheap brakes, this is what you... Read more

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