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    • Bad quality1

  • Jun 11
  • Service Centers and Customer Services
  • Surprise, Arizona
  • Positive Experience
  • 206
  • REVIEW RATING 4/5

I recently rebuilt my front end on my truck, I took it to breaks plus to have them check my work and do an alignment. My drivers side ball joint had popped out due to wear on the upper control arm. They called me to let me know and I went to see the truck. After a short conversation I informed them that I could get the part cheaper through a friend. My truck set inside there shop for 5 days till... Read more

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  • May 26
  • Service Centers and Customer Services
  • Bellevue, Washington
  • Brake Repair
  • 1
  • 1
  • 137
  • REVIEW RATING 4/5

SCAM ARTISTS! My son had his car towed there because his brake pedal went down to the floor. He put more brake fluid in and it all leaked out. They quoted my son $960 for new calipers, drums, pads and lots of other unnecessary replacement parts. We had it towed somewhere else. Only thing wrong with it was ONE brake line was ruptured and needed replaced. $50 part, plus labor. Is this how... Read more

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  • Apr 24
  • Service Centers and Customer Services
  • Denver, Colorado
  • Egr Valve Repair
  • 158
  • REVIEW RATING 4/5

Re: 2000 Isuzu Rodeo I paid $900 plus based on their estimate to Brake Plus at 5594 S Gibraltar Way Centennial, CO 80015 for Coolant System Service, Front and Rear Differential Service and Replacement of Full Package Timing Belts (water pump inclusive) and a FREE diagnostic service. On next day drive after service, the engine light was on. I returned the car for checking immediately. Then I was... Read more

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  • Mar 28
  • Service Centers and Customer Services
  • Cedar Falls, Iowa
  • Car Service
  • 1
  • 1
  • 128
  • REVIEW RATING 3/5

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will be ready within today. I came back 4 hours later, I found out they didn't even look at it. The second day they told me it will be ready before they closed and they will call me when it is ready. So I didn't get a call or anything when I call them nobody pickup the phone. I drove... Read more

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  • Mar 13
  • Service Centers and Customer Services
  • Melbourne, Victoria County
  • Theft Issue
  • 97
  • REVIEW RATING 4/5

I had money stolen from my car, my console contents were thrown behind my seat I had grease left over both sides of the front door also on carpet beside drivers seat and on the material door trim. When asked what was going to be done to remedy this I was given a *** you attitude and was told to go to the cops. The piece of *** name is ROB HODGES Another problem is when I googled head office it... Read more

Was this review helpful? 1 0

Dropped off my 99 Chevy Suburban at 11 a.m. this morning for an alignment only, still sitting where I parked it 5 hrs. later. Think because I told them up front "no parts" they don't want my business. Buckeye , Az 2-24-2015. Add comment

  • Feb 07
  • Service Centers and Customer Services
  • Mechanic
  • 180
  • REVIEW RATING 4/5

I was very unhappy with my service at Brakes Plus. I spent a fortune on repairs for my car and it was not completely fixed when I came in to pick it up. I was told the mechanic had taken the car out and everything sounded fine, but as I was leaving their was a very loud rattling noise that was impossible to miss. So obviously HE DIDN'T! I took the car back to the shop and the mechanic was like,... Read more

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  • Feb 04
  • Service Centers and Customer Services
  • Colorado Springs, Colorado
  • Rack Repair
  • 124
  • REVIEW RATING 3/5

I took my van to Brakes Plus off of Palmer Park for a vibrating noise and they said I needed a rack and pinion. $900 later my van was still making the same noise and they keep telling me it needed to be broken in...After some time we decided to take it elsewhere to get looked at and it turned out that they never even replaced the rack or they did and it was a used or defective one because it is... Read more

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  • Jan 19
  • Service Centers and Customer Services
  • Elkhorn, Nebraska
  • Tires Repair
  • 110
  • REVIEW RATING 3/5

I went to 96th And L street, Omaha NE brake plus to fix my issue with tires. From the beginning their intention was to rip off simply because I towed my car there and they may have seen I was going to fix whatsoever. They quoted me the price to replace studs 3 times the one you could find online. And when I offered, I will buy my own price, they said they will have to double the labor charge and... Read more

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  • Jan 06
  • Service Centers and Customer Services
  • Aurora, Colorado
  • Brakes
  • 204
  • REVIEW RATING 5/5

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break system flush. I told him it was just done so he took me to my car and showed me it was green (indicates copper in the system and requires changing) Since it was just done 3 weeks prior at brakes plus on n tower rd I immediately went there and went in politely explained to him what... Read more

Was this review helpful? 3 0
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