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  • 23 hours ago
  • Service Centers and Customer Services
  • Cedar Falls, Iowa
  • 3
  • REVIEW RATING 3/5

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will be ready within today. I came back 4 hours later, I found out they didn't even look at it. The second day they told me it will be ready before they closed and they will call me when it is ready. So I didn't get a call or anything when I call them nobody pickup the phone. I drove... Read more

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  • Mar 13
  • Service Centers and Customer Services
  • Melbourne, Victoria County
  • Theft Issue
  • 17
  • REVIEW RATING 3/5

I had money stolen from my car, my console contents were thrown behind my seat I had grease left over both sides of the front door also on carpet beside drivers seat and on the material door trim. When asked what was going to be done to remedy this I was given a *** you attitude and was told to go to the cops. The piece of *** name is ROB HODGES Another problem is when I googled head office it... Read more

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Dropped off my 99 Chevy Suburban at 11 a.m. this morning for an alignment only, still sitting where I parked it 5 hrs. later. Think because I told them up front "no parts" they don't want my business. Buckeye , Az 2-24-2015. Add comment

  • Feb 07
  • Service Centers and Customer Services
  • Mechanic
  • 88
  • REVIEW RATING 4/5

I was very unhappy with my service at Brakes Plus. I spent a fortune on repairs for my car and it was not completely fixed when I came in to pick it up. I was told the mechanic had taken the car out and everything sounded fine, but as I was leaving their was a very loud rattling noise that was impossible to miss. So obviously HE DIDN'T! I took the car back to the shop and the mechanic was like,... Read more

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  • Feb 04
  • Service Centers and Customer Services
  • Colorado Springs, Colorado
  • Rack Repair
  • 49
  • REVIEW RATING 3/5

I took my van to Brakes Plus off of Palmer Park for a vibrating noise and they said I needed a rack and pinion. $900 later my van was still making the same noise and they keep telling me it needed to be broken in...After some time we decided to take it elsewhere to get looked at and it turned out that they never even replaced the rack or they did and it was a used or defective one because it is... Read more

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  • Jan 19
  • Service Centers and Customer Services
  • Elkhorn, Nebraska
  • Tires Repair
  • 51
  • REVIEW RATING 3/5

I went to 96th And L street, Omaha NE brake plus to fix my issue with tires. From the beginning their intention was to rip off simply because I towed my car there and they may have seen I was going to fix whatsoever. They quoted me the price to replace studs 3 times the one you could find online. And when I offered, I will buy my own price, they said they will have to double the labor charge and... Read more

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  • Jan 06
  • Service Centers and Customer Services
  • Aurora, Colorado
  • Brakes
  • 117
  • REVIEW RATING 5/5

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break system flush. I told him it was just done so he took me to my car and showed me it was green (indicates copper in the system and requires changing) Since it was just done 3 weeks prior at brakes plus on n tower rd I immediately went there and went in politely explained to him what... Read more

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  • Jul 26, 2014
  • Service Centers and Customer Services
  • Coolant Leak Fix
  • 291
  • REVIEW RATING 5/5

On July 22 2014 I brought my 99Olds bravada in the brakes plus on 6770 Yosemite. I had a coolant leak, and I was going to get my oil lines changed. They did an intake manifold, "flushed the system" now they started my SUV, now it has a "knocking noise" I drove my vehicle in just fine. Now they are pushing a engine on me. The vehicle is/was in their control when my vehicle now has a blown engine.... Read more

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  • Jul 24, 2014
  • Service Centers and Customer Services
  • Superior, Colorado
  • Intake Manifold Replacement
  • 141
  • REVIEW RATING 4/5

HAD RECENTLY HAD THE INTAKE MANIFOLD REPLACED BY BRAKES PLUS AND KNOW HAVE ANTIFREEZ IN THE ENGINE I RECENTLY HAD MY INTAKE REPLACED BY BRAKES PLUS AND 2 DAYS LATER MY TRUCK OVER HEATED AND STALLED. AFTER HAVING TOWED BACK TO THE SHOP, I WAS THEN INFORMED THAT MY HEAD GASKET OR ENGINE BLOCK WAS CRAKED. BUT WHEN I ASKED THEM IF THEY VERIFIED THE RESULTS THEY SAID HE WAS JUST GUESSING. BUT HE ALSO... Read more

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  • Jul 03, 2014
  • Service Centers and Customer Services
  • Salt Lake City, Utah
  • Services
  • 1
  • 1
  • 147
  • REVIEW RATING 4/5

I actually work for a brakes plus. And have seen first hand sales of services not needed. They have to make a certain amount of money a day or corporate calls and yells at the manager. Plus the employees don't get paid hourly they get paid by the job so they sale stuff not needed to make money for themselves. Plus they rush through it to get more done which in turn leads to bad work. I see this... Read more

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